We are Chattigo, a company that provides a unified platform for managing various chat channels. Currently, we offer over 10 channels, including WhatsApp, Instagram, Facebook Messenger, Facebook Wall, Twitter DM, Web Chat, Email, Telegram, Mercado Libre, Hangout, and SMS.
Founded in 2015 amid the technological revolution reshaping communication between companies and consumers, we witnessed major tech companies directing their efforts toward real-time messaging tools enriched with multimedia features. This led to a surge in digital interactions, with users increasingly preferring digital channels to engage with businesses.
In response, companies embraced social networks and tailored their approach to younger generations' preferences, enabling seamless handling of processes and transactions through digital experiences. The rise of Chatbots and process automation further translated to significant cost savings for companies.
And our journey continues! We are actively pursuing integration with leading AI developments that set trends in the global market.