In Chattigo, we have the purpose of promoting a new type of relationship between companies and their customers, aiming to create and renew trust through communication. Chattigo is a SaaS platform that enables companies to communicate with their customers through human assistance (chats) and/or automated processes (ChatBot), using the chat application chosen by the customer.

We offer a unique opportunity to incorporate new omnichannel digital customer service technologies into businesses. We are a team of professionals with diverse experiences and talents, operating in a dynamic and collaborative work environment, with a focus on continuous strong growth in Latin America and expansion into new markets.

We are very pleased to continue growing and adding talent to our teams. Among these talents, we are looking for a Semi Senior Account Manager



About the project/role:

● Contact leads generated through marketing campaigns and manage the current database to schedule meetings with potential clients.

● Apply client hunting and farming tools.

●Thoroughly understand the platform and its functionalities to conduct presentations and demos.

● Document the customer journey in HubSpot.

● Follow up with the customer to close the sale and perform cross-selling and upselling.

● Analyze each customer’s progress through data and KPI analysis to improve relationships.

● Report any incidents related to personal data protection and security.

● Transfer any reports concerning doubts and complaints related to personal data.

● Ensure compliance with the information security guidelines established in the information security policy.

● Participate in training and awareness programs on Personal Data Protection and information security.

Required experience and skills: 

● Experience in similar roles in service companies.

● Experience in opening new accounts (client hunting).

● Negotiation skills and maintenance of commercial terms.

● Advanced knowledge of technology solutions.

● Previous experience in forecasting sales and billing processes.

● Experience with CRM and ERP systems

Valuable background and abilities:

● Negotiation skills.

● Persuasiveness.

● Ability to communicate positively.

● Crisis management.

● Problem-solving skills.

● Active commitment to the company and to the client.

● Teamwork.

● Dynamism in the workplace.

● Creativity.

Required Technical Skills:

● Experience of at least 3 years in similar positions for B2B companies

● Certification in Google Ads

● HubSpot CRM management in lead acquisition

● Proficiency in Microsoft Office and Google Workspace

● Data analysis and information synthesis skills

● Analytical capacity and a good relationship with numbers

Beneficial experience and skills to have: 

● Proficiency in Portuguese.

Seniority and years of experience

Semi Senior with +3 years of experience

English Level

Fluent in both spoken and written communication

Studies/ Degree 

Training in commercial management, administration, marketing, and related fields.

Type of work:

This is a 100% remote work

Working Hours: 

This is a full-time position. Argentina working hours and public holidays

Benefits:

● Full-time permanent contract with Chattigo Partner (Versatil S.A.)

● Self-employed (Monotributo)

● 3 weeks of vacation

● Adjustments every 3 months according to INDEC

● Prepaid health insurance

Hiring process: 

● Talk with Macarena, Connector at Pitcheers 

● Talk with HR

● Talk with Hiring Manager

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There are a few ways we can help you:

Talking with us: Book a free chat with our connectors to introduce yourself and clarify doubts you may have. 

Watching our YouTube channel: Gain insights from our advice and testimonials. https://www.youtube.com/@Pitcheers/videos 

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